What happens if the funds are not fully raised?
We will disburse any funds to our beneficiaries, even if the target is not fulfilled.
How is Stripe compensated for each donation that I make?
(Update) We’re happy to inform donors that as of of 21 April, the Stripe fee has been lower to around 2%. We will continue to work hard to lower this fee so that we can channel our resources in helping more beneficiaries. As always, 100% of your donations go to
Does Ray of Hope raise funds for foreign charitable appeals or foreigners not living or working in Singapore?
Ray of Hope raises funds for those living in Singapore. Our vision is to build a trusted platform incorporating casework and counselling as well as programmes for the people in our community to help one another, as a positive giving experience cultivates a greater sense of
Is my donation refundable?
Please note that all donations made are non-refundable.
Who stores your credit or debit card details?
We do not store your credit card or debit card details. We utilise Stripe as our merchant facility, therefore your payment details are stored with our merchant Stripe.
What happens when donations raised for a beneficiary are exceeded?
If donations raised for a beneficiary are exceeded, excess funds will be channeled to help other Ray of Hope beneficiaries whose targets are not met.
Is my contribution tax deductible?
Ray of Hope (UEN: 201229333H) is an approved Institution of a Public Character (IPC) from 31 March 2022 to 30 March 2023. For Donations to Ray of Hope Tax Deductible Campaigns Donations of $50 and above in a single receipt made to a campaign clearly labelled as “Tax
What makes Ray of Hope different to other charitable organisations? Why donate through Ray of Hope?
Ray of Hope is different because there is: 1) Donor accountability – All donations are collected by Ray of Hope. We perform due diligence before donations are disbursed. 2) Structured and responsible disbursement of funds – We work closely with all our recipients
